A rail of colourful clothes hanging on wooden hangers

Case study · eCommerce

Big Green Factory

A bold, unconventional store for an ethical fashion and lifestyle retailer, built with its design agency so the look never got in the way of the sale.

Client
Big Green Factory
Sector
Ethical retail
Design
Styles Webbin
Scope
eCommerce build from agency designs

The problem

Big Green Factory is one of the leading online retailers of eco-friendly fashion and lifestyle products, and offers ethical business solutions to charities and non-profits. It wanted a bright, bold site to show off its products, and an open-source platform built by local people fitted its ethos.

The design, from its agency Styles Webbin, deliberately pushed conventions. But Big Green Factory was clear that the site still had to be a powerhouse for sales.

What we had to solve

01

Bold design, solid store

An unconventional design had to be built pixel-perfect without getting in the way of buying.

02

International customers

Buyers outside the UK needed to understand prices without leaving the page.

03

Confidence to buy

Customers needed to see exactly what they were getting before they ordered.

04

Staff and customers both

Clear reports for staff and welcoming, readable emails for customers mattered just as much.

What we built

A small independent clothing boutique with plants and a rail of clothes

We built the Drupal store alongside Styles Webbin, matching an unusual design to the pixel. Then came the small details that help sales: a currency converter beside every product for international buyers, and product photos that scale from thumbnail to print-on-your-wall size.

Behind the scenes, staff get clear, concise reports, and customers get order emails that are as easy to read as the site.

Pixel-perfect build

An unconventional agency design delivered exactly.

Currency converter

Prices in the buyer's currency beside every product.

Large product imagery

From thumbnail to full detail, so buyers know what they're getting.

Reports and emails

Clear reporting for staff and readable order emails for customers.

A green T-shirt on a wooden hanger on a clothes rail

The outcome

A store that looks like no one else's and still works hard as a shop. More confidence at the product page means better conversion, and international buyers aren't left doing currency sums.

Got a process like this?

Applications, assessments, panels and deadlines. Thirty minutes on the phone is usually enough to tell you whether it is a six month job.